Apple has launched a service programme for the iPad Air (2019) fashions which might be affected by a “Blank Screen” subject. The Cupertino big has introduced that the problem has impacted a “limited number” of third-generation iPad Air fashions that have been launched final yr. Affected customers can go to an Apple Authorised Service Provider with their iPad Air to get it serviced. Alternatively, the corporate has offered mail-in service by way of its Apple Repair Centres in choose markets. The service programme for the iPad Air (2019) is notably reside throughout the globe and covers defective gadgets for 2 years after first retail buy.
Under sure circumstances, the problem seems when the affected iPad Air (2019) could go clean completely. “A brief flicker or flash may appear before the screen goes blank,” Apple noted on its assist web page whereas defining the ‘iPad Air (third Generation) Service Program for Blank Screen Issue’.
The firm added that the affected iPad Air gadgets have been manufactured between March and October 2019. Also, the programme does not embody every other iPad fashions.
If you are amongst the affected customers, you need to go to your close by Apple Authorised Service Provider or make an appointment with an Apple Retail Store. You can even go for the mail-in service after contacting Apple Support, should you’re dwelling within the US or every other supported markets. Users in India can even go to any of the Apple Authorised Service Providers to avail a free repair for the Blank Screen subject.
It is beneficial for customers to again up their iPad to iCloud or their pc earlier than sending them for service. Further, it is very important word that the service programme does not prolong the usual guarantee of the iPad Air (2019).
The iPad Air (2019) was launched alongside the most recent iPad mini mannequin in March final yr. It comes with a 10.5-inch LED-backlit Retina show and is powered by the A12 Bionic chip. The newest iPad Air mannequin additionally has Apple Pencil assist and consists of Touch ID. A teardown from iFixit additionally revealed that there’s a bigger capability battery on the iPad Air (2019) over what we had on the iPad Air 2.