Give Full Refund on Flight Tickets Booked During Covid-19 Lockdown: Aviation Ministry to Airlines

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Passengers have been complaining on the social media platforms as home airways have determined to not give refunds in money for cancelled tickets.

  • News18.com New Delhi
  • Last Updated: April 16, 2020, 9:00 PM IST

The Civil Aviation Ministry has requested airways to challenge a full refund to clients in search of cancellation of flight tickets booked in the course of the coronavirus lockdown. The tips issued to airways says that no cancellation cost will probably be levied on the cancelled tickets.

Several folks have been complaining on social media as home airways have determined to not give refunds in money for cancelled flights because of the lockdown and as an alternative challenge credit score for future journey.

The tips stated that any ticket booked between first lockdown announcement from March 25 to April 14 and second lockdown announcement from April 15 to May three are entitled to get full refund with none cancellation prices. Cancellation, nonetheless, does not apply to tickets booked earlier than the lockdown for the journey interval between the lockdown or after the lockdown.

Senior officers of Ministry of Civil Aviation and CEOs of Indian airways corporations met on Wednesday afternoon on the problem of cancellation refunds in the course of the coronavirus lockdown interval.

The US had earlier this month directed its airways to challenge refunds to passengers for ticket cancellations carried out amid the coronavirus pandemic.

India is underneath a nationwide lockdown since March 25 to curb the unfold of coronavirus. Consequently, all home and worldwide business passenger flights have been suspended for this time interval.

With Inputs from PTI

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