BharatBenz automobiles with guarantee/prolonged guarantee contracts ending between 15th March 2020 and 15th May 2020 now have an additional two months leeway.
- Last Updated: April 23, 2020, 12:41 PM IST
In mild of the nationwide lockdown, Daimler India Commercial Vehicles (DICV) has introduced a two-month extension for warranties and prolonged guarantee repairs. BharatBenz automobiles with guarantee/prolonged guarantee contracts ending between 15th March 2020 and 15th May 2020, or having their subsequent service schedule throughout this era, now have an additional two months leeway. This can even be of nice profit to clients with automobiles mendacity idle in the course of the lockdown.
Satyakam Arya, Managing Director and CEO, Daimler India Commercial Vehicles, mentioned, “Even during the lockdown, some of our BharatBenz customers are transporting essential commodities in order to support the community. To support them in turn, we decided to extend both service and warranty repairs by two months.”
In a further transfer to assist BharatBenz clients, DICV tied up with Hindustan Petroleum Corporation Limited (HPCL) to assist stranded drivers who can dial the always-active, toll-free quantity (1800-120-380380) and request primary assist. BharatBenz collects info on the driving force’s necessities, which embody secured parking, water, gas, bathing and shelter. This info is then handed on to the closest HPCL group, who contacts the driving force and gives the required assist.
“BharatBenz has always been at the forefront when it comes to supporting customers, especially in times when they require it the most. We were one of the first to extend the service and warranty repairs period to answer customer needs during this crisis. We are proud to tie up with HPCL to support our truck driver fraternity who may be away from their home location by providing support for their immediate basic requirements,” says Rajaram Krishnamurthy, Vice President Marketing and Sales, BharatBenz.